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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gage Woods

September 27, 2024

5  out of  5
rating by Gage Woods
"Switching to them has been the best choice I have made in some time the company I was with previously is pretty big and was doing some shady things trying to force me into extra money on payments with no defensive option, one conversation with one of these guys and I realized how bad I needed to switch. Not only is it cheaper but everything I own is pretty much insured now not just my car. Worth it for sure"
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Kayla Jones

September 27, 2024

5  out of  5
rating by Kayla Jones
"Friendliest and most helpful staff!"
We responded:
"We're here to make life go right! We appreciate your business. "
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Kristin Stevens

July 2, 2024

5  out of  5
rating by Kristin Stevens
"Such an office full of nice people!! Sure convinced me that renters insurance would be a good idea y'all should see the deal they have for it, let alone the car insurance I feel safer knowing they have my back on the roads of KY!! My personal agent Crystal made sure I have the best professional treatment. 😃❤️"
We responded:
"We appreciate your business and your kind words! Crystal is our newest team member and has been a great asset to the team. We look forward to serving you for years to come. Thanks again. "
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Amanda Thomas

June 25, 2024

5  out of  5
rating by Amanda Thomas
"These folks are no joke! They helped me get a better policy and save a TON of money at the same time! I highly recommend State Farm!!!"
We responded:
"Thank you, Amanda! So glad we could save you money while providing better coverage! "
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Abbi Disney

June 4, 2024

5  out of  5
rating by Abbi Disney
"Our experience with Mike Sparks- State Farm was incredible. Our contact, Shannon, was very friendly and cooperative. Everything was done in a very timely manner and clearly communicated!"
We responded:
"We appreciate your positive feedback. Shannon prides herself in customer service. We look forward to serving you for many years to come. Thank you! "
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Jessica Keith

May 31, 2024

5  out of  5
rating by Jessica Keith
"Amazing Service!"
We responded:
"Customer service is a priority here. Thank you for noticing! We appreciate you! "
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Ami Smith

May 13, 2024

5  out of  5
rating by Ami Smith
"Crystal Keith was absolutely awesome! Found us an awesome renters policy while saving us money!!"
We responded:
"We're very happy to have Crystal on our team! Thank you, Ami, we appreciate your business! "
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Lisa Conn

May 10, 2024

5  out of  5
rating by Lisa Conn
"Crystal and Kaitlin were great"
We responded:
"Thank you, Lisa. We appreciate you. "
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Nicole Taylor

January 24, 2024

5  out of  5
rating by Nicole Taylor
"We have been with Mike Sparks for 20+ years, always excellent service! Shannon is wonderful. Anytime I have any questions/problems she is always happy to help and gets things done quickly."
We responded:
"It has been a pleasure serving you for many years, we look forward to serving you for many more. We appreciate you & Ben! "
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Kristi Spray

January 23, 2024

5  out of  5
rating by Kristi Spray
"Kaitlin Baker helped my husband and I with some quotes and answered all of our questions! Excellent customer service!!"
We responded:
"Thank you, Kristi! Customer service is very important to us, thanks for noticing! "
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Chelsea Carnes

January 23, 2024

5  out of  5
rating by Chelsea Carnes
"Kaitlin is the one who helped me with my insurance quote. Hands down the best and easiest conversation I’ve ever had with an insurance agent. Kaitlin went above and beyond to help give me the best insurance at the best price. To top it all off, I even got a gift card to my favorite restaurant in the mail after speaking with her. If you’re looking for the best insurance and to speak with someone who is kind, understanding, and helpful….Look no further, Kaitlin at State Farm is your go to!"
We responded:
"Thank you, Chelsea! Those promotions are pretty sweet and a nice surprise! "
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Kati Pennington

January 23, 2024

5  out of  5
rating by Kati Pennington
"we have used state farm for years! Kaitlin is awesome!! we love her. she always is so helpful. 🤍"
We responded:
"Thank you, Kati! We appreciate your business! "
Profile photo of Amanda Dozier

Amanda Dozier

January 23, 2024

5  out of  5
rating by Amanda Dozier
"Shannon is always so helpful and can answer any question I have and always in a timely manner! Office is always very neat and clean! All the employees are very cheerful and eager to help in any way!"
We responded:
"Thank you, Amanda! We appreciate you! "
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Shawnda

January 23, 2024

5  out of  5
rating by Shawnda
"Shannon Petrey is the absolute best at Mike Sparks office! My car was backed in to and the police report had misinformation on it. She went above and beyond helping me get it corrected and a claim submitted to the other agency. Anytime I need anything from a copy of my insurance card to this she never hesitates."
We responded:
"We appreciate your positive feedback as well as your business. We look forward to serving you in the future. "
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Heather Westphal

December 8, 2023

5  out of  5
rating by Heather Westphal
"Shannon was super responsive when I needed a copy of my insurance card - I had it within minutes!"
We responded:
"We're here to help life go right! Thanks Heather! We appreciate your business. "
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Christopher Rose

December 8, 2023

5  out of  5
rating by Christopher Rose
"Shannon and Kaitlin are very awesome!!!!! Always helpful and always smiling."
We responded:
"They're always ready to help! Thank you! "
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Jun Kubota

August 12, 2023

5  out of  5
rating by Jun Kubota
"私は日本からの駐在員で車を買うために様々な保険会社で見積もりをしました。ここの代理店が対応が良く、更に補償内容も良くその上、料金もリーズナブルでしたので、契約しました。駐在期間中はよろしくお願いします。"
We responded:
"Thank you, Jun! Welcome to State Farm Insurance! We appreciate you. "
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Naomi Hood

June 22, 2023

5  out of  5
rating by Naomi Hood
"My husband has been a customer with Mike since he started driving. When we got married 8 years ago I was added to the policy as well. We now have multiple home, life, and vehicle policies with him. Also, going to add that back in March when those strong storms came thru we had wind damage to our home and Mike worked hard to get our repairs taken care of. I highly recommend him and his team."
We responded:
"Thank you, Naomi! We appreciate you and Dustin! "
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Chasity Price

May 20, 2023

5  out of  5
rating by Chasity Price
"Always a joy, wonderful service, affordable,and convenient."
We responded:
"We appreciate you! Thank you for choosing State Farm Insurance - Mike Sparks Agency! "
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cheryl summers

December 19, 2022

5  out of  5
rating by cheryl summers
"Just moved to the area and looked all over at banks drug stores ECT and this is the only place I found free wall calendars used to be able to get them at your bank but I guess I'm old. School have used state farm for 18 years I'll be going to this one when I need to they really are cheaper than other's"
We responded:
"Thank you! Hope you enjoy your calendar. "
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Jonathan

June 1, 2021

5  out of  5
rating by Jonathan
"Great prices, great staff"
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Katrin Jordan

February 4, 2021

5  out of  5
rating by Katrin Jordan
"My husband and I have been with StateFarm for about 26 years and we have 2 sons so needless to say there have been a few accident claims. Have never had any issues and have always been treated like family with them!"
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Rick Gantt

September 23, 2020

5  out of  5
rating by Rick Gantt
"Called when brokedown out of town and they took it upon themselves to call a local agent and find a tow truck to save the day."
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greg long

June 5, 2020

5  out of  5
rating by greg long
"Great to work with for all your insurance needs."
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Elizabeth Scisco

December 29, 2019

3  out of  5
rating by Elizabeth Scisco
"The State Farm in Barbourville, KY is a 5 Star."